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SMEs Academy
Post Date: 24/09/2026
- A member of a SME’s Team developing and maintaining relationships with a portfolio of Business Banking customers and connected Personal customers.
- A named point of contact for customers dealing with a range of requests including any calls in Managers /Directors’ absence and any overflow of work from Corporate Services Assistant.
- Assist one or more Managers/Directors’ with product knowledge, sales research, customer relationship development, research into solutions to meet customer’s needs using market and industry information and risk management for the portfolio.
Responsibilities
- Develop and maintain own contacts with individuals within customers’ organization.
- Act as principal point of contact in Relationship Managers absence.
- Co-ordinate introduction to and from other areas of the AWBE Group where appropriate and monitor outcome.
- Monitor set-up of products from other areas of the AWBE Group.
- Act as liaison for risk management information purposes with customers, accountants, solicitors and other relevant people.
- Collate customer produced financial information.
