2. ACCEPTANCE AND THE USE OF INTERNET AND MOBILE BANKING
3. UNAUTHORISED USE OF THE PIN AND PASSWORD – ACCESS CODES
4. INDEMNITY AND WARRANTY BY THE CUSTOMER
5. DUTIES OF THE CUSTOMER
6. OTHER APPLICABLE AGREEMENTS
8. AVAILABILITY OF ELECTRONIC CHANNELS BANKING
10. MOBILE TELEPHONE REQUIREMENTS
11. LIABILITY FOR LOSS OR DAMAGE
12. INTELLECTUAL PROPERTY
13. TERMINATION, SUSPENSION OR WITHDRAWAL OF THE ELECTRONIC CHANNELS BANKING
14. Changes to these Terms
15. Recording Telephone Calls
16. Third Party Products and Services
18. Electronic Channels Banking Services records and transaction terms
21. Customer complaints and Disputes